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FAQ
Frequently Asked Questions:

Here is information for your different questions ?

You should always read this section for the most commond questions. After, you may consult your Pool Administrator. If your questions are not answered, you may then Contact Us.


1. General Information
2. Creating and administering a Pool
3. Using the Pool and Playing the game.

1. General Information

1.1 What is OfficeBookie.com?
OfficeBookie.com is specializing in games, services and content. It is a Suicide Football Pool Manager. We like to call it a Pool of Pools.

1.2 How do I join a Pool?
If a Pool has already been created, just enter the logon information given to you by your Pool administrator (the person who owns the Pool) on the top right of any page. You will automatically be redirected to your Pool.

1.3 Can I evaluate the product? Is there a Demo?
Yes you may! OfficeBookie.com is free for the first two weeks. During this period you can create your own Pool. You have two season weeks to try and evaluate it.

1.4 What are the system requirements?
Nothing more than your computer, an internet connection and a Web browser. Chances are that if you are reading this page you already have everything you need.

1.5 How do I edit my profile?
Just logon and go to the [ Edit your Profile ] section. You may change any personnal information there.

1.6 How do I recover my password?
You may recover your password from the Forgotten Password page situated at the top of every page next to the logon area.

1.7 How do I change my password?
Just logon and go to the [ Change your password ] section. You may change your password there.

1.8 How much does it cost?
You can own an OfficeBookie.com Pool for as little as 35$. See the Prices page for complete information.

1.9 When will I be billed?
You will receive payment information upon registering your Pool. You have two weeks to pay. You are not required to pay before that time. We recommend you pay before the two (2) season week deadline or your Pool will be frozen autill payment is paid in full.

1.10 How do I pay?
For simplicity reasons, you must pay through PayPal. It is the only method of payment available for the time being. We only accept payment for registrations. We do not collect money for the different Pools (Virtual money section)

1.11 How do I cancel a purchase?
If you are in your two week period. You don't have to pay. If for any reason you have paid andwant to calcell within your first two weeks, we'll gladly repay you minus a 10$ administration and transaction fee. If you are passed the two (2) free season weeks, no refunds are alowed.

1.12 How do I get in contact with customer service?
Go to the contact us page and adress your questions through our automated form.

1.13 Who do I contact conserning my general questions?
You should first search through this page. Then you should contact your Pool administrator for general questions on your Pool. If you can't find the answer to your question, you may contact OfficeBookie.com using our Contact page.

1.14 When are prizes awarded?
OfficeBookie.com does not offer any prizes for the moment. Your Pool administrator may decide to offer a prize or virtual money. We do not collect any money. Please contact your Pool administrator for your Pools modalities.

1.15 Where is OfficeBookie.com located?
Officially, we are a virtual company. There is no specific location. The web is our home. You can read mour on our About US section.

1.16 How do I contact my Pool Administrator/Owner?
Just logon and you will find your Pool administrators email at the bottom of the main page.

1.17 I log in and get a message saying "Waiting for Administrator intervention", what do I do?
You may wait or contact your Pool administrator. We are waitin for your Pool administrator to contact us. Most probable cause is that the evaluation period is over.

1.18 Can I join or own more than one Pool?
You may. You can virtually own as many Pools as you would like.

1.19 When I enter my Pool name, Username and Password and click submit, nothing happens. What do I do?
First make sure your Pool administrator has created your account. Then make sure you type the right information. Capital letters and special characters are considered. Try contacting your Pool administrator. If you can't contact your Pool administrator/Owner, send your complete information (user, login, password) to us through our contact page. We will try to help or get in touch with your administrator.

1.20 Do other people see my personnal information?
No. Only OfficeBookie.com, your Pool administrator and the people he designates as helpers can see your information. For more details please see our Privacy section.

1.21 Why am I required to have an e-mail address?
An email account is not a must but a very practical and needed tool. Without an email account, you can play, but you will miss out on many automized services including "Lost Passwords", special messages from your Pool administrator/owner and other services. You may choose to not receive any messages by unchecking the "My e-mail may be used for the game" in your [ Edit your Profile ] section.

1.22 Can people with no e-mail address still play?
Yes. You will miss many features that the Pool Manager offers.

1.23 Why don't I get the e-mail that OfficeBookie.com or my Admin sends to everyone else?
Chances are you have not allowed us to send you emails. Please make sure you have checked the "My e-mail may be used for the game" in your [ Edit your Profile ] section.


2. Creating and administering a Pool

2.1 How do I create and own a Football Suicide Pool?
To create your OfficeBookie.com account, use the Register Now link located next to the login box in the upper right of any page. You will need to enter some information using our automated form. When this is done, you will automatically be allowed to log into your newly created OfficeBookie.com account.

2.2 When can I Register a Pool?
You may register a Pool anytime between the first week and the seventh week aof the regularseason. We think a pool should have a minimum of 10 weeks to be fun and appreciated.

2.3 I missed the start of the season. Can I still Register a Pool?
you may Register a pool if you are before the 7th week of the regular season.

2.4 When does the Pool start?
The Pool starts the following week it is created. A week begins on Tuesday morning. If you create your Pool aon any given day, it strats the following Tuesday.

2.5 How do I configure the Pool?
Start by creating the different Groups in your Pool and then create the Users/Players and assign them to your different Groups. You don't have to create different Groups, and keep every one together. Groups make it easier to manage and adds more fun and competitiveness to the game. You will find a more detailed 'Quick Start' guide on the main Member page (once logged on) under -> [ How To get started (Best Practice to set up your pool) ] if you have administrative rights to the Pool.

2.6 How much time do I have to enter the Players in my Pool?
You have until the following Tuesday to configure your Pool by adding players. All Player and Group management may be denied once the Pool starts. You may not add a Player once the game starts. It just wouldn't be fair to others.

2.7 How many Players can I have in my Pool?
Virtually limitless. Lest's just say you can add as many as you want. The Pool Manager will take care of it.

2.8 How do I let other people I thrust administer the Pool with me?
If you have administrative rights, you have the power to give administrative rights to other Players. They may help you enter different lists of Players and manage the Pool with you. To do this, logon and pick the [ Manage Players ], [edit] the concerned player and set the *Administrative Rights to YES.

2.9 How do I put a message on my Pools home page?
Logon and go to the [ Edit MOTD ]. Any message you enter in the box will appear on the main logon page to every Player/User in your Pool.

2.10 How do I remove the message on my Pools home page?
Logon and go to the [ Edit MOTD ].Clear the box and leave it blank. The Message Of The Day box will disapear from the main Member page.

2.11 How do I set the Virtual Money for my Pool and what is it for?
Logon and go to the [ Manage Money ]. Set the different fields by completing them. These amounts will serve to calculate "THE MONEY" section of your Pool. Why you ask. For fun. Practically every game you buy at the store has virtual money. So does ours! We do not recommend illegal activities. Virtual money makes the game more fun and realistic.


3. Using the Pool and Playing the game.

3.1 How are weekly winners decided?
The goal of the game is to pick teams once and survive for the longest time. Hence the term "Last man standing". You don't really win untill the end, if you make it! In other words, you make a good pick, you stay in the game, you make a wrong pick (lose or tie) and your out. No second chances, ifs or buts. That's why it's called a suicide Pool. At the end of each week (Tuesday morning), the Pool Manager validates the past week picks and eliminates the players who have failed to pick a winning football team.

3.2 How do I make my weekly picks?
Just logon. Find your username in the lower table and click the GO button. Just select an available team and click the CONFIRM PICK buton. Teams in red are teams you have picked in the past weeks and the blue ones are unavailable. Either the games have already been played or less than an hour is left untill kick off. You may not pick a team you have already played or a team who already played it's game of the week. A default pick is already provided for you. You decide to keep it or change it.

3.3 How can I check my pick?
You may check your Pick from the main Member page once you have logged on. In the lower table, you may view your pick and your Groups pipcks.

3.4 Can I edit my pick?
Yes, you may change your pick as many times as you want provided there is still an available pick. An available pick is a team that you have not yet taken and has more than 1 hour untill kick off.

3.5 What if I can't make a pick?
You should always be able to make a pick. For the rare occasions, an other Player in your Group could make a pick for you by entering your password next to your name. It also works great for people who have more than one ticket (username) in the same group. You don't have to logon as a different Player every time.

3.6 When are odds updated?
They are usually set Tuesday morning and may be sporadically be changed during the week if OfficeBookie.com's administrator or Webmaster decide they need to be.

3.7 When is the deadline for entering a pick?
You may pick any team 1 hour before kick off. In other words you could make your final pick 1 hour before the Monday Night game.

3.8 What happens if I don't make my pick before the deadline?
You won't be able to select the team you want for that week. You may pick another one or end up with you best default pick according to the Pool Manager. If you wish to select a team a half an hour before the game for instance, you will not be able because the pick will not be available for picking. It will be blue in the picking table.

3.9 Can a pick be made or changed after the deadline?
Of course not. Once you have made a pick and the game is started (or played), your pick is locked and you may not change it anymore. You will either move on or be eliminated according to this pick.

3.10 Can I see the picks that other people in my Pool have made?
You can see your Group's picks on the main page or go to the | STATISTICS | page for different views.

3.11 Can the Pool administrator enter or correct picks for users for previous weeks?
No. It would be wrong, unfair and against the game rules. If you are dead ou can not come back. You must live with your pick history. Good or bad.

3.12 When does the site update to the next week?
Usually on Tuesday Mornings. The week is reset somewhere between the the end of the Monday night game and 10h30 Tuesday morning.

3.13 Can I see the picks that were made for previous weeks?
Yes. Logon and go to the | STATISTICS | page under the picks history section.

3.14 Can I see weekly winning teams and different Pool statistics?
Yes. Logon and go to the | STATISTICS | page. You can see your Pool's picks in real time in the "Player picks for Week: X." table. There is also a table that gives stats on the Players nad Groups that are still alive or dead.

3.15 This is a last man standing type of pool. What happens if the game ends in a tie?
If more that one Player are left in a specific week and they all die the following week, a roll-back is performed and those Players are all declared Winners.

3.16 How do I view Payout information?
There is no official payout. Just a Virtual Money page set by your Pool Administrator/Owner. OfficeBookie.com offers a service, a Pool Manager. We do not collect money or redistribute it. If your Pool Administrator decides to include a prize, you will find it under the | THE MONEY | page.

3.17 I won. How do I get paid?
Contact your Pool Administrator/Owner by mail on the main Member Page once logged on (bottom). We do not deal with Pool money and prizes. OfficeBookie.com is a Pool Manager, not a casino.


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